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John and Smith London Privacy Notice

John and Smith London Privacy Notice

This notice outlines how John and Smith London manages the personal data we collect, including how it is stored and used, as well as detailing individual rights related to this information. This notice applies to personal information provided directly to us or on an individual’s behalf by others.


  • ‘We’, ‘us’: Refer to John and Smith London, registered in England & Wales under company number 12991847, which may also include any of our individual brand names or subsidiary companies.
  • ‘You’, ‘your’: Refer to you as an individual.
  • This policy covers all brands and locations operating under John and Smith London.

Company Information

Name and Brand: John and smith fashion ltd

Company number 12991847

Address: Yeovil Innovation Centre Copse Road, Barracks Close, Yeovil, Somerset, England, BA22 8RN

For any inquiries regarding your legal rights under EU GDPR or the UK DPA 2018/UK GDPR, please use the contact details above.

Types of Information Collected

Throughout our business operations, it is necessary to collect personal information from our customers and employees. The table below summarizes the types of interactions through which personal data is collected and the nature of the data collected. Employee-specific data policies are detailed in our Employee Privacy Policy.

Data Storage Locations

John and Smith London operates in the UK. We use UK-based cloud services to store our business data securely to support customer order fulfillment and employment obligations.

Marketing Preferences

You can opt-in to receive marketing materials about products we believe may interest you. Preferences can be updated at any time via our website or by contacting us directly. Changes take effect within 48 hours.

Telephone Call Recording Policy

We record calls for quality assurance and compliance purposes. Recordings are stored according to our retention policy and are only used as detailed in the policy available online.

Data Security

We employ robust security measures such as TLS for data transmission, secure payment processing, and regular system evaluations to protect data integrity and prevent unauthorized access.

Data Sharing

We may share your data within our group or with vendors for operational purposes as permitted by law. We do not sell your data.

International Data Transfers

Data transfers outside the EEA are conducted under strict safeguards to ensure compliance with data protection regulations.

Data Retention

Data is retained for periods that support our operational needs or as required by law, such as for maintaining financial records or managing ongoing customer relationships.

Your Rights

Depending on your relationship with us (direct customer or through a reseller), your rights to access, correct, or request deletion of your data may be exercised by contacting us or, where applicable, through your employer or the reseller.

Changes to This Notice

We reserve the right to update this Privacy Notice. Any changes will be posted on our website and, where appropriate, communicated to you directly.